Returns & Exchanges
At Face to Face Games, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Log in to your account portal and select the items you wish to return to receive a unique Return Authorization number.
Pack Your Items
Carefully place the unworn clothing and accessories in their original packaging, ensuring all designer tags remain attached.
Apply Shipping Label
Print the prepaid shipping label provided in your email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing